Ernest Miller directs Optio Tempore as our Founder and a Managing Partner.
Timely decision making is critical to successful strategy, in that the same action taken too soon or too late often will not succeed. Whether investing in new technologies, launching new initiatives, or developing new products, it is critical to make the right choices and take action at the right time.
CONTACT
EMAIL
OFFICE
(330) 650-0580
MOBILE
(216) 533-8710
EDUCATION
MBA
University of Michigan
BS, Mechanical Engineering
Case Western Reserve University
KEY CLIENTS
AAM
Ford
General Dynamics
Genuine Parts
Goodyear
HNI
Mitsubishi
Moog
Owens Illinois
NCR
WorkflowOne (part of Taylor)
Prior Experience and Role Highlights
Ernest has more than 25 years of experience assisting companies in solving strategic operational issues to increase profits, reduce costs, and grow business. He has provided leadership in such areas as operations assessment, design, and implementation. Furthermore, he has led major global initiatives in Lean strategy development & deployment, overall supply chain management, business unit strategy, new product development, and technology implementation. His background spans a variety of industries with particular depth in automotive suppliers and OEMs, including aftermarket parts, but also including high tech electronic machinery, manufacturing, fulfillment, and distribution, plus print and print services.
Prior to forming Optio Tempore, Ernest was a Strategy Consultant at McKinsey & Company, and then a Partner at EY Consulting for 10 years leading the Operations Excellence Practice. He has led Operations Improvement Engagements at companies such as Ford, American Axle, Mitsubishi, and Eaton. He also served as VP of Manufacturing Operations for NCR, where he transitioned the NCR global plant network to low cost regions, standardize improved assembly, and test processes globally while implementing Oracle ERP across all plants. Most recently, he led the development of an improved implementation process for Genuine Parts Company, who was working to improve labor productivity through warehouse process redesign and voice picking.
Functional Expertise
- Business unit turnaround and operational improvement
- Process re-engineering
- Future state design and implementation
- Business & operations assessments
- Business & operations strategy development
- Global plant network expansion and consolidation
- Complex sales process improvement
- Accelerating sales pipeline growth
- Improving sales process execution
- Leading major client pursuit teams
- Aftermarket parts distribution and network design
- IT system selection and implementation
- Quality management system development and implementation
- Lean & continuous improvement
- Implementation
- Implementation change management